HBR Emotional Intelligence Dealing with Difficult People, Paperback
At the heart of dealing with difficult people is handling their--and your own--emotions.
HBR Emotional Intelligence Dealing with Difficult People, Paperback
товар №: 93808020

HBR Emotional Intelligence Dealing with Difficult People, Paperback

товар №: 93808020

KZT 15304

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What Stands Out

Expert Guidance
Gain insights from renowned experts in conflict resolution, helping you navigate tough interpersonal challenges effectively and with confidence.
Practical Strategies
Offers actionable techniques for managing difficult interactions, empowering you to turn potential conflicts into productive conversations.
Research-Based Insights
Utilizes cutting-edge research to provide a robust understanding of human behavior, enhancing your ability to engage and influence difficult individuals positively.

Информация о продукте

Shop HBR Emotional Intelligence Dealing with Difficult People, Paperback online at a best price in Kazakhstan. 432121954
Book formatHardcover
Fiction/nonfictionNon-Fiction
GenreBusiness & Investing
Publication dateMay, 2018
Pages160
Reading levelProfessional & Vocational
SubgenreConflict Resolution & Mediation
Series titleHBR Emotional Intelligence
Edition1
PublisherHarvard Business Review Press
Original languagesEnglish
LanguageEnglish
Is collectibleN
Binding typePerfect Binding
Recording time0 min
Retail packagingSingle Piece
Assembled product dimensions (l x w x h)4.90 x 0.60 x 6.90 in (12.4 x 1.5 x 17.5 cm)
Assembled product weight0.35 lb (160 grams)
Bisac subject headingBusiness & Economics

Who Should Buy?

Suitable For
  • Managers and Leaders

    Ideal for individuals in leadership roles to develop effective strategies for handling challenging team dynamics.

  • Customer Service Reps

    Benefits customer service professionals managing difficult client interactions, enhancing conflict resolution and communication skills.

  • Human Resources Professionals

    Useful for HR personnel dealing with conflicts, fostering a healthier workplace through effective management strategies.

Not Suitable For
  • Casual Readers

    Not suitable for individuals looking for light reading, as it focuses on professional development and conflict management.

ОПИСАНИЕ ТОВАРА

HBR Emotional Intelligence Dealing with Difficult People, Paperback

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Вопросы и ответы клиентов

  • вопрос: What insights does this book provide on handling difficult colleagues?

    отвечать: It offers research-backed strategies for understanding emotions and improving interactions.
  • вопрос: Who are the authors featured in this collection?

    отвечать: The collection includes insights from experts like Daniel Goleman and Tony Schwartz.
  • вопрос: How can this book help me in my professional life?

    отвечать: It equips you with essential emotional intelligence skills to enhance workplace relationships.

Harvard Business Review All Books Editorial Review

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